SMS Program Policy
ZAPARA Saunas SMS Privacy & Terms
NEWTRACK Advertising Corporation
This policy explains how ZAPARA Saunas, operated by NEWTRACK Advertising Corporation, handles SMS/MMS consent and messages for customers and prospective customers. It applies to one-to-one conversations about current inquiries, quotes, orders, rentals, delivery or pickup, installation, appointments, and customer support.
Overview
This policy covers the ZAPARA Saunas customer care SMS program operated by NEWTRACK Advertising Corporation. It applies to SMS and MMS sent for active customer and prospective-customer conversations.
Consent and Message Purpose
Recipients opt in through an unchecked website checkbox or give verbal consent during a phone call. Consent is optional and is not a condition of purchase. Messages address current product or rental inquiries, quotes, measurements, orders, delivery or pickup, installation, appointments, and customer support. We do not use this SMS program for bulk marketing or promotional messages.
Message Frequency and Charges
Message frequency varies according to an active inquiry, quote, order, rental, appointment, delivery, installation, or support request. Message and data rates may apply. Carriers may impose their own charges, and ZAPARA Saunas does not control those charges.
Opt-Out and Help
Reply STOP at any time to opt out. After the opt-out confirmation, no further messages will be sent unless you reply UNSTOP to resubscribe. Reply HELP for help, email info@zapara.ca, call +1 (647) 926-7267, or visit zapara.ca. We honor valid opt-out requests promptly.
Information We Collect
For SMS service we may collect a recipient’s name, mobile phone number, SMS opt-in date and method, consent record, message content and history, delivery status, opt-out or help requests, and information the recipient voluntarily provides during the conversation.
How We Use Information
We use SMS information only to provide the requested customer service, answer inquiries, prepare quotes, coordinate orders or rentals, arrange delivery or pickup, support installations and appointments, keep consent and opt-out records, prevent abuse, protect our service, and comply with applicable law.
SMS Opt-In Data Is Not Shared or Sold
SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes. Mobile phone information will not be sold, rented, transferred, or disclosed to third parties or affiliates for their marketing. This rule applies even if a consumer gives general consent to another privacy provision.
Service Providers and Legal Requirements
Authorized service providers may process SMS information only on our behalf to operate the requested messaging service and only under our instructions. They may not use mobile information, SMS opt-in data, or consent for their own marketing or promotional purposes. We may preserve or disclose records only when required by law, legal process, or to protect safety and security.
Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect SMS information from unauthorized access, loss, misuse, or alteration. We keep consent, message, and opt-out records only as long as reasonably necessary for customer service, compliance, dispute resolution, security, and legitimate recordkeeping, then delete or de-identify them when appropriate.
Privacy Rights and Contact
You may ask what SMS information we hold about you, request a correction or deletion where applicable, or ask a privacy question by emailing info@zapara.ca or calling +1 (647) 926-7267. Full company Privacy Policy: zapara.ca/privacy-policy/. Opting out of SMS does not affect other services you requested.
Policy Changes and Effective Date
We may update these SMS Privacy Terms when our practices or legal requirements change. The revised version will be posted at this URL with a new effective date. Continued participation after a change is subject to any consent required by law. Effective August 26, 2026.
Public compliance sample
SMS Consent Form Sample
This sample shows the optional consent disclosure used on ZAPARA inquiry forms. It does not submit or store data.
